Emergency Shelter


New Beginning Center’s Crisis Intervention Shelter and Hotline provide services to adult victims of domestic violence, primarily residing in the cities of Garland, Dallas, Mesquite, and Rowlett; however, a victim is never denied services due to residency. These cities have a combined population of 1,604,380 with the City of Garland having the largest population of any Dallas County suburb. The combined total of domestic violence offenses in these areas in 2001 was 25,280, which is more than 50% of all the offenses reported to these police departments.

The goal of New Beginning Center’s Shelter is to reduce the trauma and the further victimization of any victims of domestic violence who have fled their homes. We do so by providing services such as shelter and safe housing, food, clothing, crisis intervention, counseling, access to legal assistance, crime victim’s compensation, affidavits for protective orders, vocational and educational resources, childcare placement assistance, referrals to transitional living arrangements, transportation for medical care, and other personal advocacy services. Other direct services offered include a hotline, which is delivered through the emergency shelter. Our hotline is available 24 hours a day, 7 days a week to victims of domestic violence for support, information, referrals, and screening for shelter services.

New Beginning Center’s Crisis Intervention Shelter helps victims by providing a safe place, a place where they can explore all their options and make choices that will enable them to end domestic violence in their lives and the lives of their children. Approximately 40% of shelter residents are children under the age of ten. New Beginning Center Shelter Child and Adolescent program offers a full-time Child Advocate Program Coordinator and a part-time Child Activities Coordinator. The primary responsibilities of these two staff members are to further develop community resources for this population of young people, to teach non-violent parent skills, and to create, implement, and maintain in-house programming.

Domestic violence offenses continue to increase although the crime remains greatly under-reported. Women are five to eight times more likely to be the victims of this crime. Providing adequate shelter space and services remains a community priority.

For more information or an appointment, please call (972) 276-0057 or e-mail shelter@newbeginningcenter.org.