Client Stories and Letters


I am so grateful for places such as yours and Safe Place. If it was not for loving individuals such as you all I would not have been able to leave my abusive relationship over five years ago. Thank you!!!” – Erika


“Fran” (Name changed for privacy)
A young woman named Fran called New Beginning Center after being notified that her spouse, who was serving three years in prison for her assault, was being released after serving less than a year on “good behavior”. When the assault took place, Fran lived in central Texas. She moved back north, expecting financial support that never came.  The family was really struggling. She was near panic when she came to our office. She had young children; her car needed repairs; she had no job, no family to offer support. She lived in low income housing and had not been receiving rental assistance or other aid. Her two young boys made excellent grades in school but she worried constantly about their well-being. She was not aware of any resources or organizations that could help.  Through New Beginning Center, Fran was introduced to a case manager at the local social services office.  Our counselor also called a contact at the local community college and she met with her to discuss educational opportunities. She was soon accepted into the job training program for medical coding, but she was called out of class during her first week, invited to a job interview.  Apparently, Fran had been quite persistent in distributing her resume to everyone!  She got the job.  Her new boss sent her to get her hair styled and also arranged a visit with our friends at Attitudes and Attire to choose some new clothes. When Fran received her first paycheck she was so excited.  Excited to be moving forward with a new career and better life with her children!


“K.H.” entered our shelter on 03/19/15 stating that her experience with abuse began during the month of October of 2014. K.H. stated she was verbally, emotionally, psychologically, physically, and sexually abused. Her abuser also stalked her on various occasions. In the most recent incident, she stated the abuser was intoxicated and began using profanity towards her for no apparent reason, he called her names and demanded money from her, which lead to financial issues and losing her apartment. The client applied for a protective order prior to entering our shelter. Our shelter advocates accompanied her to court hearings and provided her with the emotional support she needed to be confident and able to testify in court. Although, the client did not initially receive a protective order, our advocates assisted her with research needed to reverse the decision. During her stay at the shelter, K.H. applied for Parkland healthcare, housing through the city of Dallas, and she received medical services. Our client advocate assisted her in applying for Crime Victim Compensation and she received relocation funding through CVC of Texas. K.H. attended a job fair while in the shelter and she was able to find full time employment. K.H. was also accepted into New Beginning Center’s transitional housing program. We referred her to the Dallas Furniture Bank and she was able to move out on her own on 05/01/15. K.H. was so grateful for the staff’s continual support that she wrote a letter to every advocate detailing how that particular staff member aided her in her transition.